Privacy Policy

Search Clicks, located at Herengracht 449A, 1017 BR, Amsterdam, is responsible for the processing of personal data as outlined in this privacy statement.

Contact information:

https://searchclicks.com
Herengracht 449A
1017 BR Amsterdam
+31850609801

Daniel van Hek is the Data Protection Officer of Search Clicks. He can be reached at Daniel@searchclicks.com.

Personal data we process:

Search Clicks processes your personal data when you use our services and/or when you provide this data to us yourself.

Below is an overview of the personal data we process:

– First and last name
– Gender
– Address details
– Phone number
– Email address
– IP address
– Other personal data actively provided, for example, by creating a profile on this website, in correspondence, and by phone
– Location data
– Data about your activities on our website
– Data about your surfing behavior across different websites (for example, because this company is part of an advertising network)
– List of customer contact details via an app
– Internet browser and device type
– Bank account number

Special and/or sensitive personal data we process:

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from parents or guardians. However, we cannot verify if a visitor is over 16. We recommend that parents be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at hello@searchclicks.com, and we will delete this information.

For what purpose and on what basis we process personal data:

Search Clicks processes your personal data for the following purposes:

– Handling your payment
– Sending our newsletter and/or advertising brochure
– Contacting you by phone or email if necessary to perform our services
– Informing you about changes to our services and products
– Providing you the opportunity to create an account
– Delivering goods and services to you
– Analyzing your behavior on the website to improve the website and tailor the offering of products and services to your preferences
– Tracking your surfing behavior across different websites to tailor our products and services to your needs
– Processing personal data when legally required, such as data needed for tax returns

Automated decision-making:

Search Clicks takes responsibility for making decisions based on automated processes that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without the involvement of a human (e.g., a Search Clicks employee). Search Clicks uses the following computer programs or systems:

– Monday (The data stored here is only related to first and last name, phone number, and email address. The data is stored as long as an active service is provided, after which the data will be deleted.)
– Google Analytics (The data automatically stored here does not contain direct personal data.)
– Hotjar

How long we retain personal data:

Search Clicks does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We follow specific retention periods for various categories of personal data:

– The legal retention period. Most data is retained for a maximum of 12 months after the end of a contract, purchase of a product, or service provision. For some data or documents, we have set a different retention period.

– If you have requested a quote or information from us but no contract, purchase of a product, or service provision has taken place, we retain your data for a maximum of 2 years.

– Data obtained through website visits using cookies is kept for as short a period as possible, with a maximum period of two years. See our cookie statement for more information.

– Financial/tax data necessary for creating invoices, contracts, or internal reports is retained for a minimum of seven years based on legal obligations.

Sharing personal data with third parties:

Search Clicks only provides data to third parties if necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques we use:

Search Clicks uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Search Clicks uses cookies with purely technical functionality to ensure the website works properly and to remember your preferences. These cookies are also used to make the website work well and optimize it. Additionally, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we informed you about these cookies and asked for your consent to place them.

You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. You can also delete all information previously stored through your browser settings.

Check this page for more info: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

For more information, refer to our cookie policy

Cookies are also placed on this website by third parties, such as advertisers and/or social media companies. Here is an overview:

Google analytics (see policy)
Google advertising (see policy)

Viewing, modifying, or deleting data:

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Search Clicks, and you have the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organization of your choice.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to hello@searchclicks.com.

To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with your request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. We will respond as quickly as possible, but within four weeks, to your request.

Search Clicks also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data:

Search Clicks takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or via hello@searchclicks.com.

Changes:

The way we process personal data and the composition or quantity of data we process may change. Therefore, we reserve the right to amend this privacy statement. You will be notified if necessary. This privacy statement was last updated on November 23, 2023.